RETURNS & EXCHANGES

CRITERIA TO RETURN AN ITEM:

• Return must be logged within 7 days of item being received by the customer
• The item is in a re-sellable condition
• The item being returned qualifies for return
• The item is in its original packaging, with labels and stickers still attached
• it is not missing any accessories or parts;
• The product is not what you ordered?
• Defective products

We will collect the product from you at no charge. Our courier is entitled to refuse collection of a product that is not properly packaged for transport.

NON-RETURNABLE ITEMS:

• Opened and used products
• Underwear
• The item is not in the original packing
• The item is not in a re-sellable condition
• Labels are removed from the product
• The accessories with the product are missing

*Special conditions apply in respect of returns of defective products