RETURNS & EXCHANGES
CRITERIA TO RETURN AN ITEM:
- Return must be logged within 7 days of item being received by the customer
- The item is in a re-sellable condition
- The item being returned qualifies for return
- The item is in its original packaging, with labels and stickers still attached
- it is not missing any accessories or parts;
- The product is not what you ordered?
- Defective products
We will collect the product from you at no charge. Our courier is entitled to refuse collection of a product that is not properly packaged for transport.
- Opened and used products
- The item is not in the original packing
- The item is not in a re-sellable condition
- Labels are removed from the product
- The accessories with the product are missing
*Special conditions apply in respect of returns of defective products